Scheduling Your Appointment
We recommend scheduling at least a day in advance. We require credit card information to hold your appointment. You will not be charged until the completion of your appointment, or in the event you cancel with less than 24 hours notice, or do not show up at all.

Arrival Time
Please arrive ten minutes before your scheduled appointment to get checked-in. Our busiest days are often booked with appointments back-to-back. If you are late for your session, the massage will end at the time scheduled, & the full cost of the session is expected.

New Clients
To ensure safe, customized sessions, new clients must fill out an intake form before treatment. It is the client’s responsibility to relay all health information so the therapist can modify the treatment plan as necessary.

Cancellations or Rescheduling
We have a 24-hour cancellation policy. We may charge up to the full amount of your scheduled session for cancellations with less than 24 hours notice, or if you do not show up to your appointment.

Deposits
A deposit fee of $25 per person is required for parties of 3 or more.

Discounts
Discounts cannot be combined unless otherwise stated. This includes Lifestyle Membership specials & applying member credits toward specials.

Special Accommodations
If you are in need of any special accommodations such as: pregnant, recent injury, or health issues, please notify us at scheduling so that we can prepare as needed for your massage.

Our Massage is Strictly Professional
Any suggestive statements or actions will result in immediate termination of the session, wherein the client pays for the full cost of the session.

Confidentiality
The client’s records and sessions are kept confidential and will not be shared with anyone else without the client’s written consent.

We are not a doctor, and only occasionally a miracle worker.
Massage serves as a therapeutic tool to enhance well-being & is not a substitute for medical treatment. Massage therapists are not qualified to diagnose conditions, prescribe treatment, or perform spinal/skeletal manipulations. Any information imparted by the therapist in the course of treatment should not be construed as such.


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