We are currently hiring for Certified Massage Therapists and a Customer Service Admin.
Please read the requirements for these positions and email your resume to firstname.lastname@example.org
Customer Service Admin
Our Customer Service staff creates a professional, caring environment for our community of clients, and supports our team of Holistic Service Providers.
What we need
Someone with a polished, professional attitude with a strong interest in holistic healthcare.
Ideally the person hired for this role will be able & willing to grow into the Practice Manager.
You are detail oriented, a clear communicator, have strong computer and math skills, and a minimum of 2 years experience in spa/hospitality/customer service.
You are able to recommend and confident in selling CBD retail products after learning about our product lines.
You are reliable, able to work independently, and confident in reporting to and working closely with the CFO/CEO.
You are interested in learning about & teaching clients how Massage Therapy, Body Treatments, CBD Products, and Lifestyle Membership are an integral part of maintaining health and quality of life.
We prefer candidates experienced with spreadsheets, Google Drive, and scheduling software.
What will your role at Royal Care Lifestyle be?
You will be scheduling appointments over the phone and via email, often at the same time you are providing attentive customer service to our clients in-house.
You will be handling detailed transactions, while also explaining our Services, Lifestyle Membership, and Retail Products.
Throughout the day, you will assist Service Providers with room and treatment setups, as well as maintain the cleanliness of the facilities. This includes laundry and dishwashing.
You will be working independently, maintaining our serene atmosphere, and completing daily tasks & projects.
This position offers opportunity for growth and advancement.
This position can be created for part-time to full-time, but weekend availability is a must.
We are open Weds – Fri 10am – 7pm, Sat 10am – 6pm, Sun 10am – 5pm.
Pay starts at $17 – $20 / hr depending on experience.
Please send your resume & include what days and hours you are available.
Certified Massage Therapist
Weekend shifts will be required.
You enjoy helping people find healing & relaxation through massage therapy.
Reliable, professional, and able to execute Royal Care Lifestyle’s standards.
Able to navigate scheduling software on smart-devices for your daily calendar and client info.
Trained/Certified in Acupressure, Cranial Sacral Therapy, Reiki, is a plus.
Trained/Certified in Oncology, Lymphatic Drainage & Prenatal Massage is a plus.
Trained/Certified in Yoga is a plus.
Perform 30, 60, 90, and 120 minute massages and body treatments.
Communicate with clients before every session to understand their needs, and ensure the massage is tailored to their issues.
Provide excellent customer service from check-in to check-out, ensuring all clients receive Royal Care.
Be able to explain the benefits of, and sell our Membership Program.
Comfortable upselling retail products.
Complete treatment room sanitation protocols between clients and at the end of your shift.
Complete SOAP notes and occasional check out of clients on a Royal Care provided tablet.
Travel to & perform Mobile Chair Massage for corporate clients & special events throughout Sonoma & Napa Counties.
Base Salary + Commission
Linens and massage oil
Free monthly massage
Discount on retail products and other services
Competitive wages and bonuses
The opportunity for you to grow in a career as a massage therapist
Consistent multi-channel marketing to help you build and retain clientele
A beautiful, calm environment with an excellent reputation
Caring and knowledgeable management
Please send your resume and include the days & times you are available.